The Help Desk Toolkit

The Help Desk Toolkit Boxshot

The Help Desk Toolkit Author

Ovitz Taylor gates

The Help Desk Toolkit Features

The Help Desk Toolkit presents the definitive Aid to Setting up and jogging a profitable Help Desk-now current and expanded to comprise the hottest Web-Based systems.

This Site and the Help Desk Toolkit is For you if you are:

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A Business Manager charged with investigating, Planning, and Setting up a Help Desk in your business enterprise
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An IT Manager who needs to develop the Level of technical Support and conversation within just your business enterprise with the hottest Support systems
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A Help Desk Manager hunting For advice on How to improve classic Help Desk Attributes with Internet- or intranet-relevant processes.

The carefully revised, current, and expanded Version of the critically acclaimed, 1st-actually Assist to working an Effective Help Desk, this toolkit tells you almost everything you need to know to plan, Budget, personnel, carry out, monitor, improve, and even outsource your small business's Help Desk.

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Guides you move-as a result of-phase by every stage of Setting up conventional and Web-associated
Help Desks For the Internet and an intranet
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Presents a prosperity of functional guidance on all technical, Management,
and human-variable facets of working an Effective Help Desk
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Gives you prepared-to-use Templates in the two Word and Html formats For an array of Help Desk assignments.

The Help Desk Toolkit Price

$19.95

Buy The Help Desk Toolkit

Buy Now

The Help Desk Toolkit Screenshot

The Help Desk Toolkit Operating Systems

Windows 95/98/ME,Windows NT/2000,BeOS,Mac,Linux,WindowsCE,Palm OS,Other Platform,Windows XP,OS X - Macintosh,Mobile,PocketPC